You agree to the following in full on booking a room with us.
1) A booking can be a verbal or written arrangement.
2) A 25% deposit is required to secure a booking unless the booking is for 1 night only in which case a 50% deposit is required.
3) The balance due is payable on arrival. (This is because we may be cooking breakfast when someone needs to check out!)
4) We accept payment by cash and card.
5) There is a 1.5% fee for bookings made by credit card, there is no fee for using a debit card.
6) We do not accept bookings for one night only stays during busy times e.g. July, August, bank holidays and festivals, unless we have last minute availability. Please ask for more details.
7) High Season covers May to September, bank holiday and special activity weekends (please ask for more details). All remaining dates are Low Season.
2) A 25% deposit is required to secure a booking unless the booking is for 1 night only in which case a 50% deposit is required.
3) The balance due is payable on arrival. (This is because we may be cooking breakfast when someone needs to check out!)
4) We accept payment by cash and card.
5) There is a 1.5% fee for bookings made by credit card, there is no fee for using a debit card.
6) We do not accept bookings for one night only stays during busy times e.g. July, August, bank holidays and festivals, unless we have last minute availability. Please ask for more details.
7) High Season covers May to September, bank holiday and special activity weekends (please ask for more details). All remaining dates are Low Season.
Cancellations:
1) We require written notification of a cancellation (an email is satisfactory).
2) All deposits are non-refundable.
3) Cancellations made within 2 weeks of the arrival date will incur costs of 100% of the booking price if the room cannot be re-let.
4) If after making a booking you fail to arrive or need to cut short your stay, then no refund is payable and the balance of payment is still due.
5) Please take out holiday insurance to cover unforeseen events which may affect your holiday.
2) All deposits are non-refundable.
3) Cancellations made within 2 weeks of the arrival date will incur costs of 100% of the booking price if the room cannot be re-let.
4) If after making a booking you fail to arrive or need to cut short your stay, then no refund is payable and the balance of payment is still due.
5) Please take out holiday insurance to cover unforeseen events which may affect your holiday.
General:
1) Non-smoking: we operate a no smoking policy and our smoke detectors are very sensitive.
2) Children: unfortunately we do not have facilities for small children, but we are happy to accept older children who are able to share a room with an adult or have a room of their own.
3) Pets: the only pets we can take are guide dogs by prior arrangement. We now allow pets in the annexe room and the Brentmere Lodge.
4) Stag and hen parties: we aim to be a quiet and peaceful retreat and therefore are unsuited to stag and hen parties.
5) Anti-social behaviour: including offensive language will not be tolerated and any such guests will be asked to leave without notice or refund.
6) Damages and losses: we cannot accept responsibility for loss or damage to guests' property. We reserve the right to charge for any loss or damage within the hotel.
7) Website: we endeavour to ensure that all information contained in this site is accurate, but occasional errors may occur. We reserve the right to make changes at any time without prior notice.
8) Finally: please have as much fun as possible!
PRIVACY NOTICE: using your personal information
1) Personal information you supply to us will be used in the following ways:
- to process your booking and fulfil your requests
- to meet legal requirements concerning guest registration
2) We will never share or disclose your personal information to any other company/individual/body without your consent unless required to do so by law.
3) For further information on how your information is used; how we maintain the security of your information; your rights to access information we hold on you, then please contact Michele Robson by phone: 01507 473130 or by email: enquiries@beachlodgehotel.co.uk
2) Children: unfortunately we do not have facilities for small children, but we are happy to accept older children who are able to share a room with an adult or have a room of their own.
3) Pets: the only pets we can take are guide dogs by prior arrangement. We now allow pets in the annexe room and the Brentmere Lodge.
4) Stag and hen parties: we aim to be a quiet and peaceful retreat and therefore are unsuited to stag and hen parties.
5) Anti-social behaviour: including offensive language will not be tolerated and any such guests will be asked to leave without notice or refund.
6) Damages and losses: we cannot accept responsibility for loss or damage to guests' property. We reserve the right to charge for any loss or damage within the hotel.
7) Website: we endeavour to ensure that all information contained in this site is accurate, but occasional errors may occur. We reserve the right to make changes at any time without prior notice.
8) Finally: please have as much fun as possible!
PRIVACY NOTICE: using your personal information
1) Personal information you supply to us will be used in the following ways:
- to process your booking and fulfil your requests
- to meet legal requirements concerning guest registration
2) We will never share or disclose your personal information to any other company/individual/body without your consent unless required to do so by law.
3) For further information on how your information is used; how we maintain the security of your information; your rights to access information we hold on you, then please contact Michele Robson by phone: 01507 473130 or by email: enquiries@beachlodgehotel.co.uk